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Petrol Attendant Celebrated for Life-Changing Service

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Petrol Attendant celebrated for excellent service that changed a life

Benson didn’t just fill my tank, he filled me with hope,” says grateful South African as Nedbank supports her in rewarding the service champion with R20 000 in cash and education investment for his children.

Extraordinary Kindness and Impact

5 March 2026

What began as an ordinary stop to refill a vehicle turned into an inspiring story of compassion and outstanding service. A Petrol Attendant’s commitment to assisting a customer with sound financial advice and genuine support led to a remarkable outcome: not only did his actions exemplify kindness, but they also resulted in a life-changing win—a brand-new car for the customer.

Recognising Service Excellence

Benson Laka, a BP Petrol Attendant, is known for his dedication to helping customers maximise their value at the forecourt. His exceptional approach was pivotal in changing the life of Tembeka Sonkwele, who benefited from his guidance during a challenging time.

A Moment of Hope

Several months ago, Tembeka arrived at BP Winmore in Moreleta Park, Pretoria East, feeling overwhelmed and facing personal and financial struggles. Unemployed and uncertain, she was simply trying to make it through the day. She did not anticipate that a routine fuel stop would become a turning point.

Opportunity and Encouragement

During this period, Nedbank was conducting a Greenbacks Rewards competition in partnership with BP, giving motorists a chance to win a brand-new Mini Cooper for swiping their Nedbank card for fuel. Benson saw the competition as a means to uplift Tembeka’s spirits and offer her hope for the future.

‘Sometimes when customers come in, you can sense they are carrying a lot on their shoulders,’ says Laka. ‘When Tembeka arrived that day, I could see she was going through a difficult time. I thought telling her about the competition would brighten up her day and give her hope for another day. But I also thought informing her about the Greenbacks Rewards programme and how she could earn money back for every litre she fills ease things for her money wise. This is what we do daily for customers to help them get the most for their buck’

Guidance and Understanding

Tembeka had never subscribed to rewards programmes and was unaware of their benefits. With patience, expertise, and his characteristic friendliness, Benson explained the programme’s advantages, including earning up to 50c back for every litre of fuel. He hoped that both the practical savings and the possibility of winning a car would offer her encouragement.

From Small Steps to Big Rewards

Motivated by Benson’s advice, Tembeka started using the Greenbacks Rewards programme, which soon led to an extraordinary outcome: she won the competition’s grand prize—a new car.

Beyond the Prize: The Power of Kindness

For Tembeka, winning the car was only part of the story. The kindness and encouragement she received from Benson on a difficult day left a lasting impression.

“Benson didn’t just fill my tank, he filled me with hope,” she acknowledges. “I was going through a very difficult time and feeling uncertain about many things in my life. His kindness, patience and willingness to help me understand the rewards programme made a real difference that day. I wanted to come back and thank him because his service and positivity helped change the direction of my story. After Nedbank handed over the car to me, I informed them of my intentions to go thank Benson personally, and they saw the importance of this gesture and helping me celebrate someone who truly deserves recognition. I’m super grateful for that.’

Recognition and Rewards

To celebrate Benson’s exceptional service, Nedbank presented him with a R10 000 cash token of appreciation to assist with immediate financial needs and an additional R10 000 towards a tax-free investment account for his children’s education—something deeply important to him.

Honouring Frontline Champions

Nedbank highlights how this story demonstrates the crucial yet often overlooked role of frontline service champions in South Africa’s service economy.

‘Petrol attendants are often considered the darlings of the service industry,” adds Darmesh Bana, Executive Product Manager: Loyalty and Rewards at Nedbank. ‘We were moved by Tembeka’s thoughtfulness and her desire to thank the person who made a difference during a difficult moment in her life. Her gesture reflects the kind of humanity and gratitude that helps build stronger communities. At the same time, Benson’s dedication reminds us how frontline service champions often help customers make better financial decisions, sometimes without even realising the lasting impact they are creating.’

Benson’s Motivation

Benson, a father of two whose wife is currently seeking employment, says his greatest motivation is to build a better future for his children. Saving for their education, especially tertiary studies, is a top priority, alongside creating stability for his family.

‘I am deeply grateful for this gesture,” elaborates Laka. “I always try to give my best to every customer because you never know what someone might be going through. Sometimes people arrive here worried or stressed, and if I can make their day a little better by helping them save money or telling them about opportunities that might benefit them, then I feel I have done my job well. I want to thank Tembeka for coming back to thank me, it means a lot to me. And I appreciate Nedbank and BP for recognising the work we do every day.’

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Malvern Children’s Home Faces R1 Million Utility Crisis – Urgent Call for Community Support

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Malvern Child and Youth Care Centre (Malvern Children’s Home), a long-standing programme of KZN Christian Social Services, is issuing an urgent appeal to the public as its municipal water and electricity bill with eThekwini Municipality has ballooned to close to R1 million. Without immediate intervention, the home fears its ability to provide a safe haven for vulnerable children may be compromised.

Founded in 1964, the Malvern Child and Youth Care Centre has opened its doors to children aged 2 to 18 who have been orphaned, abandoned, abused, or neglected. It has stood as a place of safety, love, and hope for countless young lives who had nowhere else to turn. Today, with around 80 children in its care, the very future of this vital sanctuary hangs in the balance.

“Currently our eThekwini Municipality bill stands at R977,000. Although we have a payment agreement in place, inconsistent subsidies and soaring monthly bills based on high estimates make it very difficult to keep up with arrears, interest, and ongoing charges. Settling this debt would help us avoid disconnections and allow us to channel more funds towards our children’s basic needs, such as food, clothing, healthcare, and school transport,” says Director Andile Ncamana.

He adds, “Our children have already endured loss and hardship. They should never have to face the fear of losing their home because of an unpaid bill. We are appealing to every South African – individuals, businesses, faith groups, and communities – to help us keep the lights on and the water running.”

Every contribution, big or small, will make a tangible difference in ensuring that the home can continue to provide shelter, meals, schooling, and the stability these children deserve.

“If this centre no longer exists, our children may end up on the streets. These are South Africa’s children, not only our children, and we want them to become upstanding adults later in life,” adds Ncamana.

Payments can be made directly into the Malvern Children’s Home’s account at eThekwini Municipality, using the account number as the reference: 71573300136

Alternatively, donations can be made securely and transparently via the Home’s official BackaBuddy page: https://www.backabuddy.co.za/campaign/shine-a-light-on-malvern-childrens-home

 

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Step into something meaningful! Funky Socks Day returns

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Step into something meaningful! Funky Socks Day returns on 12 September 2025 to raise R2.5 million for four life-changing charities supporting kids across Southern Africa.

Pull up your brightest pair and get ready to strut with purpose. Funky Socks Day is back this September, and it’s all about making a difference from the ground up. This year, a few extra charities have been adopted, making the reach of Funky Socks Day even greater!

This joyful annual tradition invites South Africans (and now Namibians too!) to wear their wildest, wackiest socks on Friday, 12 September 2025, all in the name of helping children across the region live safer, healthier, and more hopeful lives.

For just R10, you can grab your official Funky Socks Day sticker from PNA and join thousands of others in stepping out for a cause that’s as fun as it is heartfelt. And behind the polka dots, stripes, and rainbow toes lie four remarkable organisations working to uplift some of the most vulnerable young people in Southern Africa.

Step 1: Build Hope, One Pencil Case at a Time

Breadline Africa is turning dreams into desks and playtime into progress. Funds raised from Funky Socks Day will help deliver 50 educational packs to children in under-resourced communities. These packs, filled with essentials like workbooks and pencil cases, may be a first for many kids, offering not just tools for school, but a powerful sense of pride and possibility.

“Through this partnership, we aim to bring learning to life. These funds will help us provide educational packs to 50 Early Childhood Development centres, enabling educators and bright young minds.” – Marion Wagner, CEO, Breadline Africa

Step 2: Comfort in the Toughest Moments

Matla a Bana walks alongside child survivors of abuse. Thanks to the campaign, 500 comfort packs will be handed out at police stations and hospitals, each one a gentle act of care. Inside: toiletries, snacks, a soft toy, and the message that someone sees them, believes them, and wants them to heal.

“Each comfort pack we distribute offers hope, dignity, and care to children who have faced unthinkable trauma. Thanks to Funky Socks Day, we can reach 500 more children this year.” – Monique Strydom, Founder, Matla a Bana

Step 3: Learning Through Laughter

Facing cancer is unimaginably tough, especially for kids. But CHOC’s iPad Learning Programme, powered by iSchoolAfrica, is helping young patients stay connected to school and joy during long hospital stays. Your sticker helps CHOC bring lessons, laughter, and love to the bedside of children bravely facing life-threatening illnesses.

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Dive into the Upcoming 4th Annual Plett Ocean Festival

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Immerse yourself in the 4th Annual Plett Ocean Festival—a grand celebration of marine wonders that unites a vibrant community passionate about the ocean and nature’s boundless gifts.

The pristine shores of Plettenberg Bay are set to become the epicenter of marine exploration and community engagement from 4–13 July 2025. The fourth edition of the Plett Ocean Festival promises an immersive experience where science, adventure, and local culture converge to celebrate the ocean’s vast mysteries and its pivotal role in our lives.

A Hub of Marine Discovery

At the heart of the festival is the Plett Marine Science Symposium, where experts and enthusiasts come together to share groundbreaking research, fascinating facts, and innovative ideas. This symposium is not just an academic affair—it’s an invitation to every ocean lover to explore the depths of marine science and gain firsthand insights into how our seas function as the life force of the planet. Attendees will have the unique opportunity to ask questions, engage with scientists, and even step into the shoes of a citizen scientist, contributing to important conservation efforts.

Upcoming Plett Ocean Festival Event Details

Experiential Adventures and Family Fun

Beyond the symposium, the festival is a vibrant tapestry of activities designed for adventurers of all ages. Explore the natural beauty of Plett Shores with guided excursions that let you dive with pros, bird with the best, or embark on rocky shore adventures that reveal the secret lives of coastal creatures. Whether you’re sculpting sand at a family beach day, booking a boat trip to welcome migrating whales, or riding the thrilling waves at The Wedge, every activity is crafted to ignite your passion for the ocean.

Innovative Community Engagement

Plett Ocean Festival stands as a testament to community collaboration. Rooted in the #oneplett spirit, the festival brings together local businesses, environmental advocates, and residents to stimulate the local economy while promoting sustainable tourism—even during the winter months. The event offers numerous partnership opportunities, from sponsoring unique experiences to providing venues and services that enrich the festival’s overall vibe. With strong support from partners like Cape Nature, Plett Tourism, and Whale Heritage, the festival is not only a celebration but also a model for innovative community-driven events.

Articles Related

– Birds of a Feather Fly at Plett Ocean Festival 2024
– Get Ready for the Plett Ocean Festival 2025
– Explore the depths: Plett Ocean Festival returns

Plan Your Visit

Running daily from 8:00 AM to 5:00 PM, this ten-day festival invites you to experience the best of Plettenberg Bay. Whether you are a marine enthusiast eager to delve into the science of the sea, a family in search of interactive and educational fun, or a community leader looking to support local initiatives, the Plett Ocean Festival has something for you. Detailed programs and booking information will be available from May 2025, ensuring you can plan your perfect visit to this coastal celebration.

Join the Movement

The upcoming festival is more than just an event—it’s an innovative movement to harness the wonder of the ocean and foster a deeper connection with our environment. As you witness breathtaking displays of marine life and partake in activities that span from educational symposiums to adrenaline-pumping water sports, you become part of a larger story—a story where every wave, every excursion, and every community initiative plays a part in preserving our precious marine resources.

Prepare to be inspired, challenged, and awed by the transformative power of the ocean at the 4th Annual Plett Ocean Festival. Embrace the opportunity to be a part of something truly groundbreaking—where the ocean isn’t just observed but celebrated, understood, and passionately protected.

Plett Ocean Festival

Toughees

Toughees Wraps Up Back-to-School Campaign

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Iconic school shoe brand Toughees has successfully concluded its latest back-to-school campaign fronted by Makazole Mapimpi, achieving notable year-on-year growth in sales both in-store and online. The “For Every Kind of Tough” campaign ran from late December to mid-February and aimed to ease the burden on schoolchildren and their families. Customers had the chance to win a share of R200,000 in cash prizes simply by purchasing a pair of Toughees school shoes either in-store or online.

The campaign was supported by a robust digital marketing effort and an inspiring television commercial that resonated with South African families preparing for the new school year. It featured Springbok rugby legend Makazole Mapimpi alongside a group of inspiring young South Africans, celebrating the resilience and determination of children.

Lemogang Kodisang, Marketing Manager at Bata South Africa, the manufacturer and distributor of the Toughees brand, stated, “At Toughees, we believe that toughness comes in many forms, beyond just physical strength. Whether it’s overcoming adversity, standing tall in the face of challenges, or demonstrating emotional and mental toughness, we wanted to encourage South African children to embrace their own inner strength. The “For Every Kind of Tough” campaign achieved this by leveraging Mapimpi’s appeal as a beacon of hope for many South Africans.”

For over 70 years, Toughees has earned the trust of parents for its superior quality and durability, designed to withstand the rigors of both the playground and the classroom. Proudly manufactured at the Bata Loskop factory in the foothills of the Drakensberg in KwaZulu-Natal, Toughees uses premium leather to ensure durability, breathability, and easy cleaning. All Toughees products come with a six-month warranty against fair wear and tear.